Customer Service
I haven’t received my star for my purchase.
Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at https://www.starbucks.co.uk/account/rewards for a full calendar view of your recently earned stars.
Bonus Stars may take a little longer to show up. For more information please click here
If you're still unsure please get in touch with Customer Care on 020 8834 5050 or email ukinfo@starbucks.com
Was this answer helpful?
Please tell us how we can make this answer more useful.
Note: Submissions will not receive a response. If you would like a response, go to our Contact Us page instead.
Contact Us
Email or Social
To get in touch with our Customer Care team you can submit a query here.
Alternatively you can reach us on Twitter or
Facebook @starbucksuk
For Northern Ireland & Republic of Ireland Customers:
If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us
Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE