Customer Service
I haven’t received my star for my purchase.
Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at https://www.starbucks.co.uk/account/rewards for a full calendar view of your recently earned stars.
Bonus Stars may take a little longer to show up. For more information please click here
If you're still unsure please get in touch with Customer Care on 020 8834 5050 or email ukinfo@starbucks.com
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Contact Us
To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on 
Twitter or 
Facebook @starbucksuk
For Northern Ireland & Republic of Ireland Customers:
If you live in Northern Ireland or the Republic of Ireland, please email StarbuckscustomerNI@eegroup.ie or starbuckscustomerirl@eegroup.ie for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.
Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE
Phone
03330050449
Monday - Friday 8:30 - 17:30