Customer Service

How does Starbucks Rewards ® work?

Starbucks Rewards ® is easy - you can get started by registering an active Starbucks Card. To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum £5).
Alternatively, you can create an account with a digital-only card by downloading the official Starbucks app from the Apple or Android app store on your smartphone.
This will automatically enter you into the Green level of the programme, which means you'll earn 3 stars for every pound spent and once you have earned 150 stars you can redeem these for a free beverage of your choice. You'll also receive news and offers if you have signed up for email updates.
After you earn 450 stars in 12 months, you will qualify for the Gold level, where you will receive all the Green benefits plus selected free extras and a birthday reward. For full details on the benefits you can receive please visit

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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit:


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE