Customer Service

What is a Bonus Star?

From time to time, the My Starbucks Rewards™ programme may offer a bonus Star as an incentive to selected members. During the promotional period, when you purchase one of our featured products at participating stores, you will receive a Star for the transaction (as normal) and an extra Star for purchasing the specified product. This bonus Star may take a little longer to appear on your account than a regular Star but don't worry, it will show up!

These promotions are another way to earn Stars and get those free drink rewards faster!

Promotions often have offers or challenges that are specific to our members' preferences so you may see promotions with details that are specific to you.

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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit:


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE