Customer Service

How do I redeem my free drink?

When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® store, you'll need a Starbucks Card associated with your account - either a physical Card, an eGift that you registered to the account, or a virtual Card on your Starbucks mobile app for your smartphone. Tell your barista you'd like to redeem your reward, select the free beverage of your choice and give them your Card or scan your mobile app.
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Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30