Customer Service

Do stars expire?

Your stars will expire after 2 years if not redeemed. You can check the status of your rewards on the Starbucks mobile app or your online account. To find expiration dates through the Starbucks mobile app, go to the Rewards icon at the bottom and then go to the banner beneath your cup full of Stars. A My Rewards screen will appear where you can track your rewards history and view expiration dates.

To find expiration dates online, log in to your account and in the My Rewards section click on See More Details to the right. Click on Rewards History and a calendar with your Star history will show Stars and rewards earned. By clicking on a cup icon, you can view the details of the reward, including expiration date.
Was this answer helpful?
Please tell us how we can make this answer more useful.
Note: Submissions will not receive a response. If you would like a response, go to our Contact Us page instead.

Contact Us

Email or Social

To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE