Customer Service

Can I qualify for multiple years in a single year? For example, if I earn 500 stars in the next year, will I be on the Gold level for longer than one year?

No. Every year on your anniversary date (the date you qualified for Gold level), our system will look back and confirm whether or not you have earned the minimum 450 stars during that timeframe. If so, you'll remain at the Gold level for another year
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