Customer Service

What if someone gets my phone? How do I protect my information?

To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at This way if you lose your phone, the balance will be protected. Please contact customer care to report your card lost or stolen and get a replacement card. The balance of a lost or stolen registered Starbucks Card will be replaced from the date and time it is reported as missing to us.

Treat your Starbucks account much like you would your other credit and debit cards - if you notice any suspicious activity on your account please notify Starbucks customer care

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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit:


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE