Customer Service

What is Starbucks doing to address cup recycling?

Together with other leading industry bodies we are working to improve the ability to recycle paper cups. At Starbucks we also offer a 25p discount to customers who bring in their own reusable cup and offer a £1 reusable cup to buy from our stores. We also recover 90% of our in store waste that would otherwise be destined for landfill.
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To get in touch with our Customer Care team, please send an email to, alternatively you can reach us on Twitter or
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For Northern Ireland & Republic of Ireland Customers:

If you live in Northern Ireland or the Republic of Ireland, please email or for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE


Monday - Friday 8:30 - 17:30