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Results 1 - 20 of 98
  1. eGift Cards are no longer be available to purchase from 23 September. But don't worry, you can still grab a Gift Card at Starbucks stores. Date Updated: 23/09/2020
  2. Yes, you can! Similar to physical Starbucks Cards, you can register an existing eGift using the 16‐digit card number and 8‐digit PIN. By registering your card, you will be able to protect... Date Updated: 15/09/2020
  3. To check the balance of a Starbucks Card, you can visit our website at  https://www.starbucks.co.uk/card Date Updated: 15/09/2020
  4. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 25/08/2020
  5. Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 25/08/2020
  6. Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019
  7. Please ensure you have downloaded the latest update of the Starbucks App. Please visit the Apple Store for the iPhone App, or Google Play Store for the Android App to check if an update is available... Date Updated: 25/08/2020
  8. First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks... Date Updated: 25/08/2020
  9. Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android®. To get started, install the latest version of the Starbucks® app for iPhone or Android. If you are not... Date Updated: 25/08/2020
  10. The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 25/08/2020
  11. The menu in the app shows a selection of menu items available nationwide, along with seasonal and limited-time featured products. Date Updated: 25/08/2020
  12. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  13. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 25/09/2020
  14. Android Pay is a simple and secure way for Android users to pay with their phone in store. It works just like contactless payment. To use Android pay, ensure that it is appropriately set up on... Date Updated: 25/08/2020
  15. If you would like to contact our customer care team, we can be reached in the following ways: ·       Send us a message on Facebook or Twitter (@StarbucksUK) ·... Date Updated: 25/03/2021
  16. We have many stores across the UK and Ireland that offer Starbucks Rewards. There is a small number of stores which are not wholly company owned and are not able to accept Starbucks Cards. You can... Date Updated: 23/09/2020
  17. On occasion, you'll receive exclusive offers and discounts by email. Be sure you opt in to receive email communications from us when you register. Date Updated: 25/08/2020
  18. Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your... Date Updated: 23/05/2019
  19. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 15/09/2020
  20. Once you qualify for Gold level, you will be at that level for a full year from that date. Simply earn 450 additional stars before your anniversary date (the date you qualified for Gold level) and... Date Updated: 23/09/2020

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To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE