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Results 1 - 20 of 109

  1. How can I check the remaining balance of my Starbucks Card eGift?

    To check the balance of a Starbucks Card eGift, you can visit our website at  https://www.starbucks.co.uk/card Date Updated: 01/05/2020

  2. Can I register my Starbucks Card eGift online?

    Yes, you can! Similar to physical Starbucks Cards, you can  register your Starbucks Card eGift online  using the 16‐digit card number and 8‐digit PIN.   By registering your card, you... Date Updated: 01/05/2020

  3. How do I send a Starbucks Card eGift?

    You can email a Starbucks Card eGift at any time to someone of your choice. Before sending an EGift, please make sure that the email address is correct. Starbucks Card eGifts will... Date Updated: 01/05/2020

  4. How can I purchase a Starbucks eGift?

    Starbucks Card eGifts can be easily  purchased online  for any amount between £5.00 ‐ £150.00.  You can also customize your EGift with a personal message (up to 160 characters)... Date Updated: 01/05/2020

  5. I have lost my Starbucks Card/had it stolen.

    Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019

  6. Where can I give feedback on a recent experience?

    If you would like to contact our customer care team, we can be reached in the following ways: ·       Call us on 020 8834 5050 - We're here to help Monday to Friday 8:30 to... Date Updated: 01/05/2020

  7. How can I transfer the balance between two cards?

    Balance transfers are currently available on the Starbucks Mobile Application only. To transfer the balance, register both cards to your account and select "Manage" and "Transfer Balance". If you do... Date Updated: 23/05/2019

  8. How to request to close my account

    If you wish to have us delete your personal information and therefore no longer participate in the Starbucks Rewards Program, please submit your request by clicking on the link to the web form... Date Updated: 22/05/2018

  9. I cannot sign in to my account through the Mobile app or website.

    Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 23/05/2019

  10. How does My Starbucks Rewards work?

    My Starbucks Rewards is easy - you can get started by registering a loaded Starbucks Card here . To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum... Date Updated: 16/05/2018

  11. Can I use my Starbucks Card when I travel internationally?

    Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 27/04/2020

  12. I signed in to my account but cannot see my Starbucks Card or Rewards. When I try to add my card, it states “already registered”.

    If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 27/04/2020

  13. I have not received my Vitality free drink this week, who do I contact?

    As of 09/04/2020, this offer has now ended. For further assistance, please contact Vitality directly on 08000927333. Date Updated: 28/04/2020

  14. I cannot see my free beverage voucher on my account.

    If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019

  15. I tried to redeem my free drink but was told it had expired.

    Please check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019

  16. Where can I find out about allergies/ calories advice?

    For the most up-to-date nutritional information on food and drink items, please check our website at  https://www.starbucks.co.uk/quick-links/nutrition-info . All our food ranges now have... Date Updated: 27/11/2019

  17. Is Android Pay secure?

    Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 27/04/2020

  18. Why do I have to pay with my Starbucks Card to participate in the programme?

    The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 24/04/2020

  19. I had a balance on my Mobile Application but it has suddenly disappeared

    Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019

  20. I am unable to top up my Starbucks Card online

    Please ensure that the address on your Starbucks Card account exactly matches the billing address held by the card you are attempting to make the on-line top up with.  If the billing... Date Updated: 23/05/2019

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Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30

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