Customer Service
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Results 1 - 20 of 107
- Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019
- If you would like to contact our customer care team, we can be reached in the following ways: · Call us on 020 8834 5050 - We're here to help Monday to Friday 8:30 to... Date Updated: 23/05/2019
- Balance transfers are currently available on the Starbucks Mobile Application only. To transfer the balance, register both cards to your account and select "Manage" and "Transfer Balance". If you do... Date Updated: 23/05/2019
- Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 23/05/2019
- My Starbucks Rewards is easy - you can get started by registering a loaded Starbucks Card here . To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum... Date Updated: 16/05/2018
- If you have a UK account with the Starbucks card registered to it, make sure your email address on Starbucks account exactly matches the email address on your Vitality Member Zone. For further... Date Updated: 20/07/2017
- If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019
- From time to time, the My Starbucks Rewards™ programme may offer a bonus Star as an incentive to selected members. During the promotional period, when you purchase one of our featured products at... Date Updated: 23/05/2019
- Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 23/05/2019
- Customers are awarded a star per visit when paying with a registered Starbucks Card, no matter how many items are purchased within a single transaction. Date Updated: 23/05/2019
- You can register an unlimited number of cards to your Starbucks.co.uk account. Date Updated: 23/05/2019
- Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
- Want to send a Starbucks Card to someone special? Starbucks Cards can be purchased in the majority of our stores, just ask your barista who will be happy to help. You can also email a card by sending... Date Updated: 08/08/2018
- Have you checked your email offer to see when the stars will be awarded? Please check the email you received to find out when the stars will be awarded to your account. Did you receive an email... Date Updated: 20/07/2017
- If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 23/05/2019
- Please check your Star Tracker at https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019
- When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® store, you'll need a Starbucks Card associated with your account - either a... Date Updated: 23/05/2019
- Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at https://www.starbucks.co.uk/account/rewards for a full calendar view of your... Date Updated: 23/05/2019
- Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 23/05/2019
- If you are Green level, your stars towards your free drinks will remain on your account as long as you have any activity in the past two years. However, you have 1 year to achieve 50 stars and Gold... Date Updated: 23/05/2019
Contact Us
To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on 
Twitter or 
Facebook @starbucksuk
Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE
Phone
03330050449
Monday - Friday 8:30 - 17:30