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Results 1 - 20 of 98
  1. eGift Cards are no longer be available to purchase from 23 September. But don't worry, you can still grab a Gift Card at Starbucks stores. Date Updated: 23/09/2020
  2. Yes, you can! Similar to physical Starbucks Cards, you can register an existing eGift using the 16‐digit card number and 8‐digit PIN. By registering your card, you will be able to protect... Date Updated: 15/09/2020
  3. To check the balance of a Starbucks Card, you can visit our website at  https://www.starbucks.co.uk/card Date Updated: 15/09/2020
  4. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 25/08/2020
  5. First, you will need to open the email that you received with your EGift. Please click on the link to claim your Starbucks Card eGift. This will open a webpage featuring your personalized eGift, a... Date Updated: 23/09/2020
  6. We have always offered an industry-leading discount along with a range of reusable cups available from £1. The purpose of running an increased reward for a period of time was to galvanise behaviour... Date Updated: 23/05/2019
  7. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 25/09/2020
  8. If you would like to contact our customer care team, we can be reached in the following ways: ·       Send us a message on Facebook or Twitter (@StarbucksUK) ·... Date Updated: 25/03/2021
  9. Contributing positively to our local communities is important to Starbucks and our stores will be happy to support local community events in any way possible. Please contact the store manager of your... Date Updated: 23/05/2019
  10. Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019
  11. Please ensure that the address on your Starbucks Card account exactly matches the billing address held by the card you are attempting to make the on-line top up with.  If the billing... Date Updated: 23/05/2019
  12. Yes, we offer customers 25p off of the price of their beverage if they bring their own mug. Date Updated: 23/05/2019
  13. Contributing positively to our local communities is important to Starbucks and our stores will be happy to support local community events in any way possible. Please contact the store manager of... Date Updated: 25/08/2020
  14. From time to time, the My Starbucks Rewards™ programme may offer a bonus Star as an incentive to selected members. During the promotional period, when you purchase one of our featured products at... Date Updated: 23/05/2019
  15. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your star in the meantime, just let... Date Updated: 26/01/2021
  16. The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 25/08/2020
  17. Our paper cups have a low density polyethylene coating on the inside of them, both elements are recyclable but need to be treated separately. Currently in the UK the ability to do this is dependent... Date Updated: 25/08/2020
  18. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  19. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  20. Balance transfers are currently available on the Starbucks Mobile Application only. To transfer the balance, register both cards to your account and select "Manage" and "Transfer Balance". If you do... Date Updated: 23/05/2019

Contact Us

Email or Social

To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE