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Results 1 - 11 of 11

  1. Where can I give feedback on a recent experience?

    If you would like to contact our customer care team, we can be reached in the following ways: ·       Call us on 020 8834 5050 - We're here to help Monday to Friday 8:30 to... Date Updated: 01/05/2020

  2. Can I use my Starbucks Card when I travel internationally?

    Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 27/04/2020

  3. How do I pick up my drink and food with Mobile Order & Pay?

    When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 24/04/2020

  4. Will I collect stars and receive rewards when travelling internationally?

    Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 27/04/2020

  5. Is My Starbucks Rewards available in all your UK and Ireland stores?

    We have over 700 stores across the UK and Ireland that offer My Starbucks Rewards. There is a small number of stores which are not wholly company owned and are not able to accept Starbucks... Date Updated: 23/05/2019

  6. Is Mobile Order & Pay Available where I live?

    The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 24/04/2020

  7. Where can I redeem Digital Rewards?

    Not all stores accepting Starbucks Cards can accept digital rewards. You can use our  store locator using the 'Accepts Rewards' filter to see which stores accept Digital Rewards. Date Updated: 24/04/2020

  8. Can I redeem my free reward at any store?

    Not all Starbucks® locations can redeem free rewards. All company-operated stores will honor rewards, but some non-company operated locations (often those located at service stations, airports... Date Updated: 24/04/2020

  9. Are Starbucks Cards accepted in all UK stores?

    We have over 700 stores across the UK which are able to accept Starbucks Cards. There are a small number of stores which are not wholly company owned and are not able to accept Starbucks Cards. These... Date Updated: 23/05/2019

  10. How do I choose which store to place my order at with Mobile Order & Pay?

    The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 24/04/2020

  11. Will My Starbucks Rewards™ be recognized at all Starbucks® stores?

    Customers will receive a Star for each transaction made at participating Starbucks ® stores. Date Updated: 24/04/2020

Customer Service Home

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30

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