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Results 1 - 20 of 39
  1. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 23/05/2019
  2. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 23/05/2019
  3. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
  4. Definitely! The Starbucks  mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile... Date Updated: 23/05/2019
  5. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  6. Mobile order and pay is a new feature of the Starbucks app for iPhone and Android, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get... Date Updated: 23/05/2019
  7. To sync your Starbucks Card account with your Starbucks application, launch the menu and tap the more button. Tap Starbucks Card Account in the more menu and simply sign into your account. Once you... Date Updated: 23/05/2019
  8. First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to view your existing registered Starbucks Cards via your new device. If you do... Date Updated: 23/05/2019
  9. The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 23/05/2019
  10. When you place your order, you will be given an estimated pick up time. Date Updated: 23/05/2019
  11. Once your order is submitted, it can't be altered. Date Updated: 23/05/2019
  12. Android Pay is a simple and secure way for Android users to pay with their phone in store. It works just like contactless payment. To use Android pay, ensure that it is appropriately set up on... Date Updated: 20/07/2017
  13. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 23/05/2019
  14. Yes, but if the recipient is a non-iOS 10 device user, they will receive a URL linking to their eGift as opposed to seeing the gift card within their text messages. Date Updated: 20/07/2017
  15. When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 23/05/2019
  16. Absolutely. Each order you place with Mobile Order & Pay will earn you a Star. You can track your Star balance and view your account information in the Starbucks® App for iPhone® or Android® and... Date Updated: 23/05/2019
  17. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.co.uk/card. This way if you lose your phone, the balance will be protected. Please... Date Updated: 23/05/2019
  18. No. To send eGifts to multiple people, you need to send one eGift to each recipient individually. Date Updated: 20/07/2017
  19. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your reward.  If you have more than one card registered to your account, any of your... Date Updated: 23/05/2019
  20. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 23/05/2019

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30