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Results 1 - 20 of 39
  1. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
  2. Once your order is submitted, it can't be altered. Date Updated: 23/05/2019
  3. Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 23/05/2019
  4. Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android®. To get started, install the latest version of the Starbucks® app for iPhone or Android. If you are not... Date Updated: 23/05/2019
  5. Please ensure you have downloaded the latest update of the Starbucks App. Please visit the Apple Store for the iPhone App, or Google Play Store for the Android App to check if an update is available... Date Updated: 23/05/2019
  6. 1.     Make sure you have set up Android Pay on your mobile device. Visit  android.com/pay/ to learn more. 2.     Unlock your phone and try... Date Updated: 23/05/2019
  7. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 23/05/2019
  8. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 23/05/2019
  9. If you have received an email from My Starbucks Rewards inviting you to use Mobile Order & Pay for the first time, we will give you double stars for all your MO&P purchases made during the... Date Updated: 23/05/2019
  10. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  11. To sync your Starbucks Card account with your Starbucks application, launch the menu and tap the more button. Tap Starbucks Card Account in the more menu and simply sign into your account. Once you... Date Updated: 23/05/2019
  12. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 20/07/2017
  13. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.co.uk/card. This way if you lose your phone, the balance will be protected. Please... Date Updated: 23/05/2019
  14. First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to view your existing registered Starbucks Cards via your new device. If you do... Date Updated: 23/05/2019
  15. Definitely! The Starbucks  mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile... Date Updated: 23/05/2019
  16. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your reward.  If you have more than one card registered to your account, any of your... Date Updated: 23/05/2019
  17. Not all stores accepting Starbucks Cards can accept digital rewards. You can use our  store locator using the 'Accepts Rewards' filter to see which stores accept Digital Rewards. Date Updated: 23/05/2019
  18. No. To send eGifts to multiple people, you need to send one eGift to each recipient individually. Date Updated: 20/07/2017
  19. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 23/05/2019
  20. If you go to the eGifts within the iMessage app, your unsent eGifts can be seen at the very top of the eGift assortment under "Ready to Send". You can then select the unsent eGift and send to the... Date Updated: 20/07/2017

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30