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Results 1 - 20 of 39
  1. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 23/05/2019
  2. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.co.uk/card. This way if you lose your phone, the balance will be protected. Please... Date Updated: 23/05/2019
  3. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  4. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 23/05/2019
  5. Definitely! The Starbucks  mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile... Date Updated: 23/05/2019
  6. Not all stores accepting Starbucks Cards can accept digital rewards. You can use our  store locator using the 'Accepts Rewards' filter to see which stores accept Digital Rewards. Date Updated: 23/05/2019
  7. First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to view your existing registered Starbucks Cards via your new device. If you do... Date Updated: 23/05/2019
  8. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
  9. If you have received an email from My Starbucks Rewards inviting you to use Mobile Order & Pay for the first time, we will give you double stars for all your MO&P purchases made during the... Date Updated: 23/05/2019
  10. Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card... Date Updated: 23/05/2019
  11. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your reward.  If you have more than one card registered to your account, any of your... Date Updated: 23/05/2019
  12. Yes, but if the recipient is a non-iOS 10 device user, they will receive a URL linking to their eGift as opposed to seeing the gift card within their text messages. Date Updated: 20/07/2017
  13. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 20/07/2017
  14. Mobile order and pay is a new feature of the Starbucks app for iPhone and Android, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get... Date Updated: 23/05/2019
  15. The iMessage app is available to those who have an iPhone 5S or above and are iOS 10 users and above. Customers cannot start using the iMessage app until they have selected a recipient in their... Date Updated: 20/07/2017
  16. No. To send eGifts to multiple people, you need to send one eGift to each recipient individually. Date Updated: 20/07/2017
  17. 1.     Make sure you have set up Android Pay on your mobile device. Visit  android.com/pay/ to learn more. 2.     Unlock your phone and try... Date Updated: 23/05/2019
  18. To confirm that you did actually send it, please check your text history since the eGift bubble may still be visible. If not, you can view your unsent eGifts at the very top of the eGift assortment... Date Updated: 20/07/2017
  19. First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks... Date Updated: 23/05/2019
  20. Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 23/05/2019

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30