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Results 1 - 20 of 29
  1. Please try resetting your password on your account by clicking here . Passwords must contain a special character (excluding £, $ or % symbols), a number, lower case letter, upper case... Date Updated: 25/09/2020
  2. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  3. Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 25/08/2020
  4. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 25/08/2020
  5. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 25/08/2020
  6. Date Updated: 26/01/2021
  7. When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 25/08/2020
  8. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card information in your Starbucks Card account is a convenient way to top-up... Date Updated: 15/09/2020
  9. Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile device. If... Date Updated: 23/09/2020
  10. Absolutely. Each order you place with Mobile Order & Pay will earn you a Star. You can track your Star balance and view your account information in the Starbucks® App and online at... Date Updated: 15/09/2020
  11. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 15/09/2020
  12. Mobile order and pay is a feature of the Starbucks app, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your barista will get your order started while you... Date Updated: 15/09/2020
  13. When you place your order, you will be given an estimated pick up time. Date Updated: 25/08/2020
  14. Top-up your Starbucks Card directly from your device by going to the My Cards screen, touching the balance and then selecting "Top-up Card" from the menu. Date Updated: 25/08/2020
  15. After downloading our new UK app, you should be able to login into your account and continue using it from where you left off. If you are having problems you can also visit our troubleshooting page... Date Updated: 25/09/2020
  16. Android Pay is a simple and secure way for Android users to pay with their phone in store. It works just like contactless payment. To use Android pay, ensure that it is appropriately set up on... Date Updated: 25/08/2020
  17. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 15/09/2020
  18. First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks... Date Updated: 25/08/2020
  19. Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android®. To get started, install the latest version of the Starbucks® app for iPhone or Android. If you are not... Date Updated: 25/08/2020
  20. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019

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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE