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Results 1 - 14 of 14
  1. Once your order is submitted, it can't be altered. Date Updated: 23/05/2019
  2. Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android®. To get started, install the latest version of the Starbucks® app for iPhone or Android. If you are not... Date Updated: 23/05/2019
  3. Please ensure you have downloaded the latest update of the Starbucks App. Please visit the Apple Store for the iPhone App, or Google Play Store for the Android App to check if an update is available... Date Updated: 23/05/2019
  4. If you have received an email from My Starbucks Rewards inviting you to use Mobile Order & Pay for the first time, we will give you double stars for all your MO&P purchases made during the... Date Updated: 23/05/2019
  5. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 23/05/2019
  6. Yes you can redeem your rewards or the majority of My Starbucks Rewards® offers through the Mobile Order & Pay. Date Updated: 23/05/2019
  7. When you place your order, you will be given an estimated pick up time. Date Updated: 23/05/2019
  8. Absolutely. Each order you place with Mobile Order & Pay will earn you a Star. You can track your Star balance and view your account information in the Starbucks® App for iPhone® or Android® and... Date Updated: 23/05/2019
  9. Mobile order and pay is a new feature of the Starbucks app for iPhone and Android, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get... Date Updated: 23/05/2019
  10. When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 23/05/2019
  11. The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 23/05/2019
  12. Please ensure that you have enabled location services on your device. To enable location simply go to your device settings and select Starbucks and then turn location on. Date Updated: 23/05/2019
  13. Yes, Mobile Order & Pay is available only to My Starbucks Rewards® members, with our iPhone® and Android® App. To pay for your orders, you need to have a Starbucks Card with a balance added to... Date Updated: 23/05/2019
  14. The menu in the app shows a selection of menu items available nationwide, along with seasonal and limited-time featured products. Date Updated: 23/05/2019

Contact Us

To get in touch with our Customer Care team, please send an email to, alternatively you can reach us on Twitter or
Facebook @starbucksuk


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE


Monday - Friday 8:30 - 17:30