Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 17 of 17
  1. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 15/09/2020
  2. The app will show you the Starbucks® store offering Mobile Order & Pay, that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by... Date Updated: 25/08/2020
  3. Mobile order and pay is a feature of the Starbucks app, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your barista will get your order started while you... Date Updated: 15/09/2020
  4. When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 25/08/2020
  5. Date Updated: 25/08/2020
  6. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 15/09/2020
  7. Absolutely. Each order you place with Mobile Order & Pay will earn you a Star. You can track your Star balance and view your account information in the Starbucks® App and online at... Date Updated: 15/09/2020
  8. When you place your order, you will be given an estimated pick up time. Date Updated: 25/08/2020
  9. Once your order is submitted, it can't be altered. Date Updated: 25/08/2020
  10. Please ensure you have downloaded the latest update of the Starbucks App. Please visit the Apple Store for the iPhone App, or Google Play Store for the Android App to check if an update is available... Date Updated: 25/08/2020
  11. Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android®. To get started, install the latest version of the Starbucks® app for iPhone or Android. If you are not... Date Updated: 25/08/2020
  12. Yes, your barcode is stored locally on the phone and will be available when you open the application. However, you won't be able to update your Starbucks Card balance until your network connection is... Date Updated: 25/08/2020
  13. First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks... Date Updated: 25/08/2020
  14. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  15. The menu in the app shows a selection of menu items available nationwide, along with seasonal and limited-time featured products. Date Updated: 25/08/2020
  16. Please ensure that you have enabled location services on your device. To enable location simply go to your device settings and select Starbucks and then turn location on. Date Updated: 25/08/2020
  17. Yes you can redeem your Starbucks Rewards® through the Mobile Order & Pay in participating stores Date Updated: 15/09/2020

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you live in Northern Ireland or the Republic of Ireland, please email StarbuckscustomerNI@eegroup.ie or starbuckscustomerirl@eegroup.ie for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30