Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 40
  1. From time to time, the My Starbucks Rewards™ programme may offer a bonus Star as an incentive to selected members. During the promotional period, when you purchase one of our featured products at... Date Updated: 23/05/2019
  2. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019
  3. You can register an unlimited number of cards to your  Starbucks.co.uk account. Date Updated: 23/05/2019
  4. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
  5. Yes. You are in control of your rewards! Even though your free reward is loaded onto your Card, you have to tell your barista when you want to use it. It does not deduct automatically on your next... Date Updated: 23/05/2019
  6. If you are Green level, your stars towards your free drinks will remain on your account as long as you have any activity in the past two years. However, you have 1 year to achieve 50 stars and Gold... Date Updated: 23/05/2019
  7. When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® store, you'll need a Starbucks Card associated with  your account - either a... Date Updated: 23/05/2019
  8. My Starbucks Rewards is easy - you can get started by registering a loaded Starbucks Card here . To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum... Date Updated: 16/05/2018
  9. Customers are awarded a star per visit when paying with a registered Starbucks Card, no matter how many items are purchased within a single transaction. Date Updated: 23/05/2019
  10. No, your barista cannot see if you have a free drink reward waiting - so be sure to watch for email notifications, check your rewards status online, or on your Starbucks mobile app . (If you are... Date Updated: 23/05/2019
  11. If you have a UK account with the Starbucks card registered to it, make sure your email address on Starbucks account exactly matches the email address on your Vitality Member Zone. For further... Date Updated: 20/07/2017
  12. Have you checked your email offer to see when the stars will be awarded? Please check the email you received to find out when the stars will be awarded to your account.  Did you receive an email... Date Updated: 20/07/2017
  13. Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your... Date Updated: 23/05/2019
  14. If you have received an email from My Starbucks Rewards inviting you to use Mobile Order & Pay for the first time, we will give you double stars for all your MO&P purchases made during the... Date Updated: 23/05/2019
  15. Please check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019
  16. No. Every year on your anniversary date (the date you qualified for Gold level), our system will look back and confirm whether or not you have earned the minimum 50 stars during that timeframe. If... Date Updated: 23/05/2019
  17. If you wish to have us delete your personal information and therefore no longer participate in the Starbucks Rewards Program, please submit your request by clicking on the link to the web form... Date Updated: 22/05/2018
  18. The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 23/05/2019
  19. Yes. You will be able to log into your account online or via the mobile application and see how many stars you've earned, your current benefits, and how many stars you need to go until you reach... Date Updated: 23/05/2019
  20. You may access or correct, your personal information by visiting your Account If you wish to receive a copy of the information or additional information beyond what is available on you account... Date Updated: 22/05/2018

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30