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Results 1 - 20 of 49
  1. As of 09/04/2020, this offer has now ended. For further assistance, please contact Vitality directly on 08000927333. Date Updated: 25/08/2020
  2. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your rewards.  If you have more than one card registered to your account, any of your... Date Updated: 15/09/2020
  3. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 15/09/2020
  4. Android Pay is a simple and secure way for Android users to pay with their phone in store. It works just like contactless payment. To use Android pay, ensure that it is appropriately set up on... Date Updated: 25/08/2020
  5. Customers are awarded 3 stars per £1 when paying with a registered Starbucks Card. For example, a purchase of £1.99 will earn 5.97 stars. Date Updated: 23/09/2020
  6. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 15/09/2020
  7. After downloading our new UK app, you should be able to login into your account and continue using it from where you left off. If you are having problems you can also visit our troubleshooting page... Date Updated: 25/09/2020
  8. Yes, we offer customers 25p off of the price of their beverage if they bring their own mug. Date Updated: 23/05/2019
  9. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 15/09/2020
  10. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  11. Free rewards generally load within 24 hours after you earn your 150th Star. Date Updated: 23/09/2020
  12. Yes. The use of any card registered to your account will earn you stars and enable you to enjoy the benefits associated with your membership level. Date Updated: 25/08/2020
  13. Customers will receive stars for each transaction made at participating Starbucks® stores. You can use our store locator to see which stores participate in Starbucks Rewards® -... Date Updated: 15/09/2020
  14. Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your... Date Updated: 23/05/2019
  15. To download our new UK app, please click here . The new app is only available to download for UK users.  If you experience any difficulties, then try to check your phone setting by clicking on... Date Updated: 25/08/2020
  16. Date Updated: 26/01/2021
  17. Not all Starbucks® locations can redeem rewards. All company-operated stores will honor rewards, but some non-company operated locations (often those located at service stations, airports... Date Updated: 15/09/2020
  18. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your star in the meantime, just let... Date Updated: 26/01/2021
  19. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, due... Date Updated: 15/09/2020
  20. You may access or correct, your personal information by visiting your Account If you wish to receive a copy of the information or additional information beyond what is available on you account... Date Updated: 22/05/2018

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To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE