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Results 1 - 20 of 41
  1. After downloading our new UK app, you should be able to login into your account and continue using it from where you left off. If you are having problems you can also visit our troubleshooting page... Date Updated: 25/09/2020
  2. Customers are awarded 3 stars per £1 when paying with a registered Starbucks Card. For example, a purchase of £1.99 will earn 5.97 stars. Date Updated: 23/09/2020
  3. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019
  4. Please check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019
  5. You can change your email address through our website by logging into your account .   By clicking ‘My Profile’, this will open the ‘Personal Info’ section. Next, click on ‘change username’ to... Date Updated: 25/08/2020
  6. From time to time, the My Starbucks Rewards™ programme may offer a bonus Star as an incentive to selected members. During the promotional period, when you purchase one of our featured products at... Date Updated: 23/05/2019
  7. When you have earned enough stars to redeem a reward on your account, we'll send you an email. To redeem your stars at a participating Starbucks® store, you'll need a Starbucks Card associated with... Date Updated: 23/09/2020
  8. The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 25/08/2020
  9. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 15/09/2020
  10. If you are Green level, your stars towards your free drinks will remain on your account as long as you have any activity in the past two years. However, you have 1 year to achieve 50 stars and Gold... Date Updated: 25/08/2020
  11. Date Updated: 25/08/2020
  12. Auto Top-Up is a great way to get the most of your Starbucks Card. Auto Top-Up is available for registered UK Starbucks Cards. You can set the Top-Up amount and your card will be... Date Updated: 25/08/2020
  13. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 15/09/2020
  14. Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile device. If... Date Updated: 23/09/2020
  15. We have many stores across the UK and Ireland that offer Starbucks Rewards. There is a small number of stores which are not wholly company owned and are not able to accept Starbucks Cards. You can... Date Updated: 23/09/2020
  16. We'll send you an email letting you know when you have earned enough stars to redeem a free beverage. Make sure you confirm your email address now and check your communication preferences on your... Date Updated: 23/09/2020
  17. Absolutely. Each order you place with Mobile Order & Pay will earn you a Star. You can track your Star balance and view your account information in the Starbucks® App and online at... Date Updated: 15/09/2020
  18. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, due... Date Updated: 15/09/2020
  19. To stop receiving promotional emails from us, you will need to log into your account  and follow the steps below: -  On the top left corner of your screen, you will see your name and... Date Updated: 25/08/2020
  20. Not all stores accepting Starbucks Cards can accept digital rewards. You can use our  store locator using the 'Accepts Rewards' filter to see which stores accept Digital Rewards. Date Updated: 15/09/2020

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you live in Northern Ireland or the Republic of Ireland, please email StarbuckscustomerNI@eegroup.ie or starbuckscustomerirl@eegroup.ie for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30