Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 29
  1. My Starbucks Rewards is easy - you can get started by registering a loaded Starbucks Card here . To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum... Date Updated: 16/05/2018
  2. The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 23/05/2019
  3. Once you qualify for Gold level, you will be at that level for a full year from that date. Simply earn 50 additional stars before your anniversary date (the date you qualified for Gold level) and you... Date Updated: 23/05/2019
  4. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your reward.  If you have more than one card registered to your account, any of your... Date Updated: 23/05/2019
  5. We'll send you an email letting you know when your reward is loaded and ready to redeem.  Make sure you confirm your email address now to be sure you don't miss a drink.  You can... Date Updated: 23/05/2019
  6. Please check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019
  7. If you are Green level, your stars towards your free drinks will remain on your account as long as you have any activity in the past two years. However, you have 1 year to achieve 50 stars and Gold... Date Updated: 23/05/2019
  8. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019
  9. Definitely! The Starbucks  mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile... Date Updated: 23/05/2019
  10. No, your barista cannot see if you have a free drink reward waiting - so be sure to watch for email notifications, check your rewards status online, or on your Starbucks mobile app . (If you are... Date Updated: 23/05/2019
  11. Yes. You will be able to log into your account online or via the mobile application and see how many stars you've earned, your current benefits, and how many stars you need to go until you reach... Date Updated: 23/05/2019
  12. We have over 700 stores across the UK and Ireland that offer My Starbucks Rewards. There is a small number of stores which are not wholly company owned and are not able to accept Starbucks... Date Updated: 23/05/2019
  13. We are always looking for ways to improve our programmes and make them better for our customers however, we do not currently have any plans to change the My Starbucks Rewards programme. Date Updated: 23/05/2019
  14. Not all StarbucksĀ® locations can redeem free rewards. All company-operated stores will honor rewards, but some non-company operated locations (often those located at service stations, airports... Date Updated: 23/05/2019
  15. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, as... Date Updated: 23/05/2019
  16. No. Every year on your anniversary date (the date you qualified for Gold level), our system will look back and confirm whether or not you have earned the minimum 50 stars during that timeframe. If... Date Updated: 23/05/2019
  17. When you have a reward on your account, we'll send you an email. To redeem your reward at a participating StarbucksĀ® store, you'll need a Starbucks Card associated with  your account - either a... Date Updated: 23/05/2019
  18. Yes. The use of any card registered to your account will earn you stars and enable you to enjoy the benefits associated with your membership level. Date Updated: 23/05/2019
  19. We want to provide you with promotions and offers that are personalised for your Starbucks Experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not... Date Updated: 23/05/2019
  20. We have a page dedicated to My Starbucks Rewards . Date Updated: 23/05/2019

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30