Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 14 of 14
  1. As of 09/04/2020, this offer has now ended. For further assistance, please contact Vitality directly on 08000927333. Date Updated: 25/08/2020
  2. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your beverage vouchers in the... Date Updated: 23/05/2019
  3. Please check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your earned beverage vouchers and when they have been redeemed. Confirmation emails for... Date Updated: 23/05/2019
  4. When you have earned enough stars to redeem a reward on your account, we'll send you an email. To redeem your stars at a participating Starbucks® store, you'll need a Starbucks Card associated with... Date Updated: 23/09/2020
  5. Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you'd like to redeem your free reward and they will scan the barcode on your mobile device. If... Date Updated: 23/09/2020
  6. We'll send you an email letting you know when you have earned enough stars to redeem a free beverage. Make sure you confirm your email address now and check your communication preferences on your... Date Updated: 23/09/2020
  7. Not all stores accepting Starbucks Cards can accept digital rewards. You can use our  store locator using the 'Accepts Rewards' filter to see which stores accept Digital Rewards. Date Updated: 15/09/2020
  8. Your stars will expire after 2 years if not redeemed. You can check the status of your rewards on the Starbucks mobile app or your online account. To find expiration dates through the Starbucks... Date Updated: 23/09/2020
  9. Free rewards generally load within 24 hours after you earn your 150th Star. Date Updated: 23/09/2020
  10. Yes. You must use a registered Starbucks Card or your Starbucks  mobile app to redeem your rewards.  If you have more than one card registered to your account, any of your... Date Updated: 15/09/2020
  11. Not all Starbucks® locations can redeem rewards. All company-operated stores will honor rewards, but some non-company operated locations (often those located at service stations, airports... Date Updated: 15/09/2020
  12. We have a page dedicated to My Starbucks Rewards . Date Updated: 11/09/2020
  13. Yes. You are in control of your rewards! Even though your rewards are loaded onto your account, you have to tell your barista when you want to them. Stars do not deduct automatically on your next... Date Updated: 23/09/2020
  14. Stars have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy rewards because you deserve that free hand-crafted beverage. We hope... Date Updated: 23/09/2020

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you live in Northern Ireland or the Republic of Ireland, please email StarbuckscustomerNI@eegroup.ie or starbuckscustomerirl@eegroup.ie for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30