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Results 1 - 20 of 29
  1. To check the balance of a Starbucks Card, you can visit our website at  https://www.starbucks.co.uk/card Date Updated: 15/09/2020
  2. Yes, you can! Similar to physical Starbucks Cards, you can register an existing eGift using the 16‐digit card number and 8‐digit PIN. By registering your card, you will be able to protect... Date Updated: 15/09/2020
  3. eGift Cards are no longer be available to purchase from 23 September. But don't worry, you can still grab a Gift Card at Starbucks stores. Date Updated: 23/09/2020
  4. Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019
  5. After downloading our new UK app, you should be able to login into your account and continue using it from where you left off. If you are having problems you can also visit our troubleshooting page... Date Updated: 25/09/2020
  6. Balance transfers are currently available on the Starbucks Mobile Application only. To transfer the balance, register both cards to your account and select "Manage" and "Transfer Balance". If you do... Date Updated: 23/05/2019
  7. You can change your email address through our website by logging into your account .   By clicking ‘My Profile’, this will open the ‘Personal Info’ section. Next, click on ‘change username’ to... Date Updated: 25/08/2020
  8. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 15/09/2020
  9. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  10. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 25/08/2020
  11. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 25/08/2020
  12. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.co.uk/card. This way if you lose your phone, the balance will be protected. Please... Date Updated: 25/08/2020
  13. Yes. The use of any card registered to your account will earn you stars and enable you to enjoy the benefits associated with your membership level. Date Updated: 25/08/2020
  14. The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 25/08/2020
  15. Please ensure that the address on your Starbucks Card account exactly matches the billing address held by the card you are attempting to make the on-line top up with.  If the billing... Date Updated: 23/05/2019
  16. Date Updated: 25/08/2020
  17. You can register an unlimited number of cards to your  Starbucks.co.uk account. Date Updated: 15/09/2020
  18. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 15/09/2020
  19. We have a page dedicated to Starbucks Cards where you can learn about Starbucks Card , purchase a card, top-up a card or register a card. Date Updated: 11/09/2020
  20. Auto Top-Up is a great way to get the most of your Starbucks Card. Auto Top-Up is available for registered UK Starbucks Cards. You can set the Top-Up amount and your card will be... Date Updated: 25/08/2020

Contact Us

To get in touch with our Customer Care team, please send an email to UKInfo@support.starbucks.com, alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you live in Northern Ireland or the Republic of Ireland, please email StarbuckscustomerNI@eegroup.ie or starbuckscustomerirl@eegroup.ie for anything related to Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost/stolen card etc. and for anything in relation to store experience, feedback, complaints, general queries.

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

Phone

03330050449
Monday - Friday 8:30 - 17:30