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  1. To check the balance of a Starbucks Card eGift, you can visit our website at Date Updated: 01/05/2020
  2. Yes, you can! Similar to physical Starbucks Cards, you can  register your Starbucks Card eGift online  using the 16‐digit card number and 8‐digit PIN.   By registering your card, you... Date Updated: 01/05/2020
  3. You can email a Starbucks Card eGift at any time to someone of your choice. Before sending an EGift, please make sure that the email address is correct. Starbucks Card eGifts will... Date Updated: 01/05/2020
  4. Starbucks Card eGifts can be easily  purchased online  for any amount between £5.00 ‐ £150.00.  You can also customize your EGift with a personal message (up to 160 characters)... Date Updated: 01/05/2020
  5. Please call customer care on 020 8834 5050 to report a registered card as lost or stolen. Our opening hours are 8.30am-5.30pm Monday - Friday, excluding Bank Holidays. Alternatively, please send an... Date Updated: 04/07/2019
  6. Balance transfers are currently available on the Starbucks Mobile Application only. To transfer the balance, register both cards to your account and select "Manage" and "Transfer Balance". If you do... Date Updated: 23/05/2019
  7. My Starbucks Rewards is easy - you can get started by registering a loaded Starbucks Card here . To obtain a card, just ask your barista to activate your Starbucks card on your next visit (minimum... Date Updated: 16/05/2018
  8. Starbucks Cards activated in any of the following participating countries (UK, USA, Canada, Australia, Mexico, and the Republic of Ireland) can be used to make purchases and be reloaded in any other... Date Updated: 27/04/2020
  9. If your Starbucks Card has already been registered, you will need to sign in to your existing account with your username and password. If you have created a username on your account, only the... Date Updated: 27/04/2020
  10. Google and Starbucks take security very seriously. Android Pay doesn't send your actual credit or debit card number with your payment. For further information, please visit... Date Updated: 27/04/2020
  11. The programme is designed to reward our many customers who use and pay with a registered Starbucks Card. Date Updated: 24/04/2020
  12. Please note that the balance on the mobile application may not update automatically. To see if your current balance is up to date, check the date and time located next to balance of your selected... Date Updated: 23/05/2019
  13. Please ensure that the address on your Starbucks Card account exactly matches the billing address held by the card you are attempting to make the on-line top up with.  If the billing... Date Updated: 23/05/2019
  14. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at This way if you lose your phone, the balance will be protected. Please... Date Updated: 30/04/2020
  15. Sometimes the balance will not update automatically on your Wallet. If you are unsure if the Wallet is showing the correct balance, press the "i" button when viewing your Starbucks Card and check... Date Updated: 28/04/2020
  16. You can register an unlimited number of cards to your account. Date Updated: 24/04/2020
  17. Yes, the balance of a Starbucks Card eGift can be transferred. Please contact our Customer Care team for further assistance.  Date Updated: 01/05/2020
  18. First, you will need to open the email that you received with your EGift. Please click on the link to claim your Starbucks Card eGift. This will open a webpage featuring your... Date Updated: 01/05/2020
  19. Want to send a Starbucks Card to someone special? Starbucks Cards can be purchased in the majority of our stores, just ask your barista who will be happy to help. You can also email a card by sending... Date Updated: 08/08/2018
  20. You can find a variety of different themes or designs through our Starbucks Card eGift site! You can choose between general occasions and holiday‐specific designs, which are unique to Starbucks... Date Updated: 01/05/2020

Contact Us

To get in touch with our Customer Care team, please send an email to, alternatively you can reach us on Twitter or
Facebook @starbucksuk


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE


Monday - Friday 8:30 - 17:30