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Results 21 - 40 of 98
  1. The Mobile Order & Pay feature is currently available in selected stores in Great Britain. To see which stores accept Mobile Order and Pay, please select "Stores" in your... Date Updated: 15/09/2020
  2. Please ensure you have downloaded the latest update of the Starbucks App. Please visit the Apple Store for the iPhone App, or Google Play Store for the Android App to check if an update is available... Date Updated: 25/08/2020
  3. Yes, Mobile Order & Pay is available only to Starbucks Rewards® members, with mobile app. To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Starbucks®... Date Updated: 15/09/2020
  4. Free rewards generally load within 24 hours after you earn your 150th Star. Date Updated: 23/09/2020
  5. We have a page dedicated to Starbucks' partnership with the Prince's Trust . To find out more about our partnership with UK Youth click here . Date Updated: 25/08/2020
  6. Yes. The use of any card registered to your account will earn you stars and enable you to enjoy the benefits associated with your membership level. Date Updated: 25/08/2020
  7. Customers will receive stars for each transaction made at participating Starbucks® stores. You can use our store locator to see which stores participate in Starbucks Rewards® -... Date Updated: 15/09/2020
  8. To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.co.uk/card. This way if you lose your phone, the balance will be protected. Please... Date Updated: 25/08/2020
  9. First, you will need to open the email that you received with your EGift. Please click on the link to claim your Starbucks Card eGift. This will open a webpage featuring your personalized eGift, a... Date Updated: 23/09/2020
  10. When you get to the store, head over to where you'd normally pickup your order. Tell the barista your name and enjoy your order. Date Updated: 25/08/2020
  11. Stars take up to 24 hours to show on your account. If you still cannot see the star, check your Star Tracker at  https://www.starbucks.co.uk/account/rewards for a full calendar view of your... Date Updated: 23/05/2019
  12. To download our new UK app, please click here . The new app is only available to download for UK users.  If you experience any difficulties, then try to check your phone setting by clicking on... Date Updated: 25/08/2020
  13. Date Updated: 26/01/2021
  14. Not all Starbucks® locations can redeem rewards. All company-operated stores will honor rewards, but some non-company operated locations (often those located at service stations, airports... Date Updated: 15/09/2020
  15. Our paper cups have a low density polyethylene coating on the inside of them, both elements are recyclable but need to be treated separately. Currently in the UK the ability to do this is dependent... Date Updated: 25/08/2020
  16. Any customer who purchases a Filter Coffee to stay in one of our participating stores in the UK or Ireland, can enjoy a free Tall refill on us. Customers must retain their mug and provide this... Date Updated: 25/08/2020
  17. We have a page dedicated to Starbucks Rewards . Date Updated: 26/01/2021
  18. If the Mobile Application is not updating to show your recently earned rewards, please try signing out, and then back in to your application. You can still redeem your star in the meantime, just let... Date Updated: 26/01/2021
  19. To ensure we can best manage cross contamination of recyclables and non-recyclables we focus our attention on our back of house area - where the majority of our waste is generated and collected. In... Date Updated: 25/08/2020
  20. Customers will only earn stars on transactions made in the following four participating countries (UK, USA, Canada, and the Republic of Ireland) when using their registered cards to pay. However, due... Date Updated: 15/09/2020

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To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
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For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit: https://www.starbucks.ie/contact-us

Mail

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

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