Customer Service

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Results 81 - 98 of 98
  1. Any customer who purchases a Filter Coffee to stay in one of our participating stores in the UK or Ireland, can enjoy a free Tall refill on us. Customers must retain their mug and provide this... Date Updated: 25/08/2020
  2. Yes you can redeem your Starbucks Rewards® through the Mobile Order & Pay in participating stores Date Updated: 15/09/2020
  3. To stop receiving promotional emails from us, you will need to log into your account  and follow the steps below: -  On the top left corner of your screen, you will see your name and... Date Updated: 25/08/2020
  4. Date Updated: 02/04/2019
  5. On occasion, you'll receive exclusive offers and discounts by email. Be sure you opt in to receive email communications from us when you register. Date Updated: 25/08/2020
  6. You must provide your email address to receive reward notifications and other program-related transactional emails. You may choose to opt in or opt out of promotional emails - by opting in you will... Date Updated: 15/09/2020
  7. We recommend that all customers with great ideas post these onto the site and these will be reviewed by the relevant department in the US. Date Updated: 23/05/2019
  8. Want to send a Starbucks Card to someone special? Starbucks Cards can be purchased in the majority of our stores, just ask your barista who will be happy to help. Date Updated: 15/09/2020
  9. First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks... Date Updated: 25/08/2020
  10. Stars have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy rewards because you deserve that free hand-crafted beverage. We hope... Date Updated: 23/09/2020
  11. Please visit to learn about franchising opportunities. Also, you can send your proposal to and include your... Date Updated: 15/09/2020
  12. Visit our Responsibility section to find out more about  Starbucks work with the Fairtrade Foundation . Date Updated: 11/09/2020
  13. Starbucks will not automatically transfer unused balances onto a physical Starbucks Card. If a balance remains on an existing Starbucks Card eGift customers will still be able to use this until... Date Updated: 15/09/2020
  14. It is possible to order larger amounts of Starbucks Cards. If your order is for personal use, please call 01709 303107 or e-mail . If calling from overseas, please dial +44... Date Updated: 23/05/2019
  15. Starbucks Card eGifts offer you an immediate way to treat someone to their favorite Starbucks® beverage, food item, or even merchandise. While Starbucks Card eGifts have the convenience of a physical... Date Updated: 25/08/2020
  16. You cannot change the country on your Starbucks account. The Starbucks Rewards Programme is different in each country and subject to different terms and conditions, which prevent us from making this... Date Updated: 15/09/2020
  17. You can email the eGift team at or call them on 0808 234 0724. Date Updated: 25/08/2020
  18. If you are a former partner and would like to request an employment reference from Starbucks, please send an email to Date Updated: 23/05/2019

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To get in touch with our Customer Care team you can submit a query here.

Alternatively you can reach us on Twitter or
Facebook @starbucksuk

For Northern Ireland & Republic of Ireland Customers:

If you are a customer in Northern Ireland or the Republic of Ireland, please visit:


Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

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